Protection and deposits
The deposit
Some suppliers’ listings carry a refundable deposit. Where one does, it is listed separately from the price you compare, because it comes back to you.
The deposit is refundable. A 3% processing fee on it is included in your total as a one-time charge, and that fee isn’t refunded.
Protection
What Protection includes, what it excludes and how a claim is made are set out in section 39 of the Neighbors Trailer Terms of Use and the protection terms it refers to.
Neighbors Trailer Terms of Use →
What sits outside the price
The price you accept is final. It covers the rental, delivery and return, and Neighbors Trailer's fees. Only tax (added at checkout where it applies) and the refundable deposit are outside it.
It's free, takes about two minutes, and no card is needed to post.
Related: pricing · quote vs invoice